The hassles with ad hoc IT fixes, which is very common amongst SMEs, can be significantly minimized with ITOS.
For instance, switch port failure that puts a single Access Point (AP) off-line within a WiFi network of several APs, may not cause a significant WiFi interruption. This, however, not only compromise the WiFi service level but also leaves the switch port problem unfixed, until a complete WiFi network failure that cause major interruptions. Such incident often result in emergency fix with a costly bill.
ITOS elimiates such ‘disasters’ when our on-going Centralised Management & Monitoring System detects problems at its ‘atomic level’, which, in the above case, enables our engineers to diagnose the root cause, fix the switch port, and ensures WiFi availability at optimum level.